Menu
Book a groundwork call

Website Terms and Conditions

Effective date: 21st August, 2026
Please read these terms carefully before using our site.

Introduction

Welcome to www.digitalbloom.com.au (“Site”). This is the legal layer that keeps everyone protected while we get on with the good part, growing your brand from the ground up. We’ve kept it as clear and straightforward as we can.

This Site is owned and operated by Sarah Garner trading as Digital Bloom (ABN 43 204 768 612) (referred to in these terms as “the Company”, “we”, “us” and “our”).

Please take the time to read the terms of use that apply to the use of this Site and the content made available to you (“Terms”). These Terms, together with our Privacy Policy, apply to all Site visitors, subscribers, clients, customers and all other users of the Site (“user”, “you” and “your”). If you (the “Client”, “you” or “your”) don’t agree with the Terms, you must immediately cease using the Site.

Consent to site terms

By accessing and using this Site, our social media channels and any materials made available to you, including our blog, guides, free resources, quizzes and interactive tools, and consultation booking, you accept these Terms.

By using the Site, you warrant that:

  • you’re over 18 years of age and have the legal capacity to enter into a legally binding contract;
  • you’ve read and accepted these Terms; and
  • you’ll comply with these Terms.

Variation of these Terms

We have the right to change these Terms at any time without prior notice and will post all changes on the Site. It’s your responsibility to be aware of any changes. By continuing to use this Site, you accept any modifications to these Terms.

What this Site is for

All content made available to you on www.digitalbloom.com.au contains general information about our services and doesn’t take into account your specific needs, objectives or circumstances. The information on the Site isn’t a substitute for the bespoke brand identity, rebrand and related design services that may be provided by Digital Bloom to businesses on request, which services will be governed by Digital Bloom’s Client Services Agreement.

You understand and agree that any information, feedback, comment or review that you provide through your use of this Site isn’t privileged or confidential. The information provided in or through our Site is intended to be for educational purposes only and is made available to help you help yourself. Under no circumstances should the content on our Site be relied upon as business, marketing, graphic design, social media, financial or legal advice.

The services we provide aren’t for household or domestic purposes but for business use.

We haven’t made, and don’t make, any representations about financial benefits, future income, sales volume or potential profitability or loss of any kind that may be derived as a result of your use of this Site or its content. Any client stories, reviews or examples on our Site show what can be possible; results depend on many factors specific to each business, and we can’t guarantee any particular result.

Groundwork (discovery) calls

Our Site allows you to book a groundwork call (our discovery call) to discuss your business and brand. These are discovery sessions only and don’t constitute provision of services or advice.

Cancellation: Please give us at least 24 hours notice if you need to cancel or reschedule.

After your call: Any services we provide following a groundwork call are provided under our Client Services Agreement, with its own terms, pricing and conditions.

Quizzes, interactive tools and AI

Our Site includes quizzes, forms and interactive tools (together, “Tools”), and some of our Site content is created with AI assistance. By using the Site and the Tools, you acknowledge and agree that:

  • Results from our quizzes and assessments are generated from your answers using predetermined logic. They’re general information and a conversation starter about your brand, not business, branding, design, financial or legal advice, and shouldn’t be relied upon as a substitute for professional advice tailored to your circumstances.
  • Where a Tool uses artificial intelligence to generate a response from information you enter, that information may be processed by third-party AI service providers as described in our Privacy Policy. AI-generated responses depend on the information you enter and the nature of AI technology, and may contain inaccuracies, omissions or generalisations. We don’t warrant the accuracy, completeness or suitability of any response.
  • Some content on our Site (such as blog articles) may be researched or drafted with the assistance of AI tools. All published content is reviewed and edited by us before it appears on the Site.
  • You’re responsible for the information you enter into the Tools, and you must not enter information that’s unlawful, that infringes another person’s rights or that includes sensitive information about yourself or any other identifiable person.
  • We may review anonymised or aggregated Tool usage to improve the Tools and our services.

Free resources

Where we make free resources available on the Site (for example, guides, checklists or downloadable materials), we grant you a non-exclusive, non-transferable, limited licence to use those resources for your own business’s internal purposes. You may not sell, licence, distribute, republish or make the resources available to any third party, claim them as your own work, or use them to create products or services that compete with ours.

Be a good human

We’ve created this Site to be a helpful resource for established health, beauty and wellness founders. By using our Site, we expect certain standards of behaviour.

You must:

  • Not breach another person’s privacy or use their details without consent to do anything on this Site.
  • Not use this Site in any way that is or may be damaging to this Site.
  • Not use this Site to send unsolicited emails.
  • Not interfere with anyone using this Site.
  • Not use this Site to defame, harass, threaten or offend any person.
  • Not help anyone else do any of the above.

Just be a good human. We know you get it.

User feedback, comments and other submissions

We appreciate interaction on our social media channels and feedback about our services, as it helps us improve our Site. Through the use of this Site, you may submit reviews, comment on our blog or interact with us via social media channels. We love to hear from you! Where you submit feedback or comments, you give us permission to post or otherwise use that feedback on our social media or other channels. If you don’t want us to do that, you can email us at any time.

We reserve the right to remove a review or comment if it:

  • contains libellous or otherwise unlawful, abusive or obscene material;
  • attacks our employees or another contributor;
  • contains material that discloses personal information; or
  • is unrelated to the content you’ve reviewed or commented on.

Again… just be a good human.

Testimonials and client examples

On our Site, we present real-life examples and insights into client experiences with our services for illustration purposes only. Any results presented demonstrate what can be possible, but aren’t intended to represent or guarantee that current or future clients will achieve the same or similar results.

Where you’ve provided a testimonial (in any format), you acknowledge that we may use it, along with reference to you and your business, on our Site, in our portfolio and case studies, and on our social media channels or any other avenue, for promotional and other purposes at our discretion. If you’d like a testimonial removed or amended, contact us and we’ll work with you on it.

Intellectual property rights and licences

The Site contains intellectual property owned by the Company and by third parties who licence content to us, including, without limitation, trademarks, copyright works, proprietary information, brand materials, designs, text, images, videos, audio, graphics, code and all other materials on the Site, excluding only the materials you provide (“Content”). Your use of the Site and access to any Content doesn’t grant or transfer any rights, title or interest to you in relation to this Site or the Content.

No commercial use, scraping or AI training

You may not modify, publish, transmit, sell, create derivative works from, distribute, display, reproduce or in any way exploit the Site or the Content, in whole or in part, for commercial purposes without our prior written consent. Violation of this clause may result in the removal of your access to the Site.

Without limiting the above, you must not, and must not permit or assist any third party to:

  • scrape, crawl, harvest or extract data or Content from the Site by automated means, except by search engines acting in accordance with our robots directives for the purpose of indexing;
  • use any Content from the Site (including our copy, portfolio, case studies and images) to train, fine-tune, ground or otherwise develop any artificial intelligence or machine learning model or system; or
  • reproduce our Content in any dataset, product or service.

Competitors are excluded

You’re not allowed under any circumstances to use or access any content on our Site in any way that competes with our business. The Company reserves its right to exclude and not permit any person using this Site at our sole discretion.

Warranties and disclaimers

This Site is provided on an “as is” and “as available” basis and, to the fullest extent permitted by law, we make no representations, guarantees or warranties of any kind about our Site, including that:

  • it’s suitable, reliable, complete, secure, accurate or fit for any particular purpose;
  • access will be free of any harmful components (including viruses) or other code that may cause harm; or
  • there’s no possibility of failure to store communications or other data.

While the Company uses reasonable efforts to include accurate and up-to-date information on the Site, we make no warranties or representations as to its accuracy and assume no liability or responsibility for any errors or omissions in the content of the Site.

On-screen colours of any design work shown on the Site may vary from actual colours due to monitor variations and screen configurations.

Limitation of liability

To the fullest extent permitted by law, we’re not responsible for any losses and expenses however arising, including without limitation, any direct, indirect, present, future or contingent loss of use, loss of data, loss caused by a virus, loss of income or profit, loss or damage to property, claims of third parties, or other losses arising from or in connection with your use of our Site (including the Tools), your inability to access our Site, interruption or outage of our Site, or the fact that content on our Site is inaccurate, incomplete or out of date.

Our liability for any breach of a condition or warranty under these Terms shall be limited to the extent provided for by the Australian Consumer Law.

Our right to be indemnified by you

To the fullest extent permitted by law, you agree to indemnify and hold us and our related entities, affiliates, and our respective officers, agents and employees harmless from any loss, liability, claim or demand (including reasonable legal fees), made by any third party due to or arising out of your use of this Site and/or arising from a breach of these Terms or your breach of any law or the rights of a third party.

Links to other websites

Our Site and social media channels may contain links to third-party websites. Unless we expressly tell you otherwise, we don’t endorse, control or approve of, and are not responsible for, the content on those websites. It’s up to you to decide whether those websites and their content work for you.

Assignment

We’re permitted to assign, transfer and subcontract our rights and obligations under these Terms without any notification or consent required. However, you’re not permitted to assign, transfer or subcontract your rights or obligations under these Terms.

Ceasing our website

We have the right to discontinue this Site. If we decide to do this, it can be at any time and may be without notice to you. We may also exclude any person from using our Site, at any time and at our sole discretion. We won’t be responsible for any liability you may suffer arising from or in connection with any such discontinuance or exclusion.

Breach and termination

The agreement constituted between us by your use of the Site may be terminated: (a) where you breach any provision of these Terms; or (b) at any time by us without notice, in which case all disclaimers and limitations of liability will survive termination, and you’ll no longer be authorised to access the Site.

Severability

If any term or provision of these Terms is held by a court to be contrary to law, that provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provisions of these Terms will remain in full force and effect.

Entire agreement

These Terms, together with our Privacy Policy, constitute the entire understanding and agreement between us and you regarding your use of this Site and supersede all previous communications, negotiations and agreements regarding this Site.

Privacy Policy

Your use of the Site may involve submitting personal information, including via forms, bookings and our Tools, which is subject to our Privacy Policy, available at www.digitalbloom.com.au/privacy-policy.

Governing law and jurisdiction

Our Site, like any other website, is accessible to anyone, which means it may be accessed throughout Australia and overseas. We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia. If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.

All Terms shall be construed in accordance with and governed in all respects by the laws of the State of Queensland, Australia. In relation to any dispute, we ask that you contact us in the first instance so that both parties can, acting in good faith, resolve the dispute to our mutual satisfaction as quickly, cost-effectively and efficiently as possible. Where a dispute can’t be resolved, you agree to submit to the non-exclusive jurisdiction of the courts of the State of Queensland, Australia.

Changes to these Terms

The Company reserves the right to change or modify these Terms at any time without notice to you. These changes will be effective as of the date we post the revised version on this Site. It’s your responsibility to review these Terms prior to use and periodically throughout your use of our Site. If at any time you choose not to accept these Terms, you shouldn’t use this Site.

Contact us

If you have any questions regarding these Terms, contact us at support@digitalbloom.com.au.